SaaS platforms
Software customers use every day. From the first login to the task they do most often.
The design of your website, app or booking system, as a clickable prototype before anything gets built.
Answer five questions and see which services fit your business.
Choose a day
Choose a time slot
You'll get a confirmation by email. Your technician will call 15 minutes before arriving.
A screen nobody understands doesn't get used.
Software customers use every day. From the first login to the task they do most often.
Screens for iOS and Android, designed for one hand, a small screen and not much time.
Can you follow up on the Miller quote?
Draft ready, waiting for your approval
One screen where you or your customer can see how things stand, without searching.
How you see what an agent is doing, when it's unsure and when a person takes over.
Order logged
Materials ordered
Technician scheduled
Message sent to customer
From arriving to getting in touch. Every step that adds nothing goes.
CRM, quoting and scheduling for your own team, set up so a new colleague gets it without explanation.
Conversations with you and your users, your figures and what competitors do. From that we work out what people need.
Which problem are we solving, who for, and what's the minimum that needs to be there? You get a clearly scoped first version and a way to measure whether it works.
Which screens there are, how you get from one to the next, who can see what, and what happens in the exceptions.
First the layout in gray, then the order and the copy, then a prototype you click through as if it were already finished.
Layout, hierarchy, behavior on phone and computer, and every state: loading, an error, an empty field and success.
Colors, fonts, spacing, buttons, forms, tables and messages are fixed, with notes for the developer. A new screen fits right in later on.
We go through what's there now and where people get stuck.
Which screens there are and which steps someone takes. On one sheet.
Gray sketches you can already click through.
The screens in your style, including loading, an error and an empty field.
A few people click through it while we watch where they hesitate.
Everything goes to the developer, with dimensions and copy. That can be us, or someone else.
UX is how something works: which steps your customer takes and where they get stuck. UI is how it looks: buttons, colors and fonts. Together they decide whether someone finishes what they came for.
UX is how it works: which steps, in which order. UI is how it looks: color, font, buttons. We do them together, because one doesn't work without the other.
We can, but you don't have to use us. The design is yours and you can take it to any developer.
As a link in your browser. You open it on your phone and click through it.